Real systems, in production, doing real work.
The outcomes we deliver, the enterprise record behind them, and the products we run in production every day. Client names are withheld by default; references are available on request.
One engine, every system connected
Your CRM, ERP, finance, telephony, and ops tools, finally acting as one system. Our orchestration engine - ready-made connectors, encrypted credentials, one-click connection tests - is the platform; the customization is your business.
Know why customers call - before they call
Every customer touchpoint in one 360-degree view: first web visit, first phone call, orders, service tickets, escalations. AI finds the friction, flags the at-risk accounts, and helps you resolve issues proactively - reducing call volume instead of just reporting on it.
Keep every dollar you earn
Revenue assurance across every connected system: discounts that quietly grew, billings that never went out, leakage nobody owns. Orders reconciled against finance continuously, clear cases resolved automatically, the rest queued for a human with the evidence attached.
Walk into every meeting prepared
Agendas drafted from your own meeting transcripts, briefings and coaching pulled live from your enterprise systems and customer history, recaps sent for you - with hard guarantees that nothing AI-written reaches your team unreviewed.
Meet customers on every channel
Conversational AI your customers actually reach: web, carrier-verified SMS, and voice assistants, all backed by the same brain and the same guardrails, and connected to your real systems instead of a script.
Before and alongside eAura, its founder built and ran systems at enterprise scale. That record travels with every engagement.
Seventeen years of Oracle
HRMS build-outs, billing, and platform engineering across a Fortune Global 500 enterprise - the ERP depth behind our integration practice today.
First-generation ecommerce & billing
Built some of the earliest enterprise ecommerce and billing platforms at a global manufacturer, growing into platforms that supported $3B+ in annual revenue.
OnTarget, a custom CRM
Designed and delivered a custom-built CRM platform where the packaged options didn't fit - proof, long before the AI era, that bespoke beats shelf-ware when the process is yours.
Veterinary practice systems
Technology leadership across practice-management (PIMS) landscapes while building an animal-health organization from scratch through hyper-growth past 400 employees.
Portfolio at scale
Led a 75-analyst organization supporting 800+ applications at peak, and cut planned technology costs by $10M+ while expanding capability.
Halo - the integration engine
The orchestration layer we are building now: a middleware spine of microservices and connectors that makes a client's platforms act as one system - CRM, finance, laboratory, telephony - with per-tenant encrypted credentials and one-click connection tests. The engine is standard; the customization is your business.
eaura.ai - the personal AI assistant
Our own consumer product: web, native iOS via TestFlight, SMS through a carrier-verified messaging program, and a custom Alexa skill. Family accounts with role-based safety tiers, health-data ingestion that reconciles clinical CCDA and FHIR feeds, and multi-model AI routing with cost controls.
Beacon - business operations, end to end
The platform we run our own business on: CRM and client records, help desk and ticketing with SLA tracking, projects and time, billing and invoicing, contractor pay, and a knowledge base - a full operations suite for a services business. Built because we bill our own clients through it, which is the strongest QA there is.
Infrastructure & disaster recovery
Twice-daily fleet image backups, nightly encrypted sweeps, encrypted off-site replication, and weekly automated restore tests - because a backup that has never been restored is a hope, not a plan. Live hypervisor migrations executed with per-application rollback and no data loss.
Zero-trust access architecture
Some twenty public services published exclusively through outbound-only tunnels, admin surfaces behind identity-aware access, and networks segmented by trust domain - verified empirically, not assumed.
Security assessment
Authorized, written-scope, white-box assessments with severity-ranked findings and same-day remediation verification - including AI-adversarial code review, which found six real vulnerabilities in one access-control audit, all fixed and re-verified within a day.
Some engagements above are under NDA; we describe the work, not the client. If you'd like to speak to a reference, ask.